Privacy statement
Effective from: 24-09-2025
Last updated: 24-09-2025
This privacy statement describes the policy of Store name: Celiora, Business address: 133 Cottenham Park Rd, West Wimbledon, London SW20 0DW, Email: support@celiora.co.uk, Phone: +31 6 49535707, Company Number: 16807785 regarding the collection, use, and sharing of your data that we collect when you use our website (https://celiora.co.uk (the “Service”).
By visiting or using the Service, you agree to the collection, use, and sharing of your data in accordance with this privacy policy. If you do not agree, we ask that you do not visit or use the Service.
We may change this privacy policy at any time without prior notice and post the revised version on the Service. The revised policy takes effect 180 days after publication. If you continue to use the service after that date, you are deemed to agree to the revised privacy policy. We therefore recommend that you check this page regularly.
What data we collect
We collect and process the following personal data about you:
- Home address
-
Mobile number
- Name
- Business address
- Email address
- Payment details
How we use your data
We use the data we collect for the following purposes:
- Targeted advertising
- Dispute Resolution
- Collecting customer feedback
- Enforcement of terms and conditions
- User account management
- Administrative information
- Payment processing
- Testimonials
- User comments
- Marketing/advertising purposes
- Support
- Website security
- Order management
If we want to use your data for other purposes, we will first ask for your consent. The use will then be exclusively for the purpose for which you have given consent, unless we are legally required to process the data otherwise.
Transfer of your data
We do not share your personal data with third parties without first obtaining your consent, except in the cases below:
- Analytical purposes
- Debt collection services
- Marketing agencies
- Legal entities
- Data collection and processing
- Advertising service providers
We require these third parties to use the provided personal data solely for the purposes for which it was provided and not to retain it longer than necessary for those purposes.
Additionally, we may disclose your personal data to:
- to comply with applicable laws, regulations, court orders, or other legal processes;
- to enforce our agreements with you, including this privacy policy;
- to respond to claims that your use of the service infringes the rights of third parties.
If our company merges with or is acquired by another company, your data will be among the assets transferred to the new owner.
Retention of your data
We retain your personal data for a period of 90 days to 2 years after the closure or inactivity of your account, or as long as necessary to achieve the purposes stated in this privacy statement. Certain data may be retained longer to comply with legal obligations (e.g., retention requirements, accounting, law enforcement, fraud prevention).
Anonymous or aggregated data that does not identify you can be retained indefinitely.
Your rights
Depending on the applicable legislation, you may have the following rights:
- Access to your personal data
- Correction or deletion of your data
- Receipt of a copy of your data
- Restriction or objection to processing
- Transfer of your data to another entity (data portability)
- Withdrawal of given consent
- Filing a complaint with a competent data protection authority
To exercise these rights, you can write to us at support@celiora.co.uk
We will respond in accordance with applicable law.
You can also opt out of direct marketing or profiling for marketing purposes by contacting us at support@celiora.co.uk
Note: if you do not allow us to collect or process the required data, or if you withdraw your consent, you may not be able to use certain services.
Cookies
More information about our use of cookies and your choices can be found in our cookie policy.
Protection
Protecting your data is important to us. We take appropriate security measures to prevent loss, misuse, or unauthorized alteration of your data.
Since no transfer or storage on the internet is completely secure, however, we cannot guarantee absolute security. Any transfer is therefore at your own risk.
Data Protection Officer / contact person
If you have questions or comments about the processing of your data, you can contact our data protection officer:
JB ECOMMERCE LIMITED
Business address: 133 Cottenham Park Rd, West Wimbledon, London SW20 0DW
E-mail: support@celiora.co.uk
We will process your request in accordance with applicable law.
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